Welcome to the Return & Refund policy page of Tech Republic Ltd. Read through this if you have any query regarding Refunding & Returning products.

Returns Policy:

  1. If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window.
  2. Please note that some products are not eligible for a return if the product is "No longer needed".
  3. For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable). For more information on warranty claims please view our Warranty Policy Page.
  4. Product which you want to return must be returned within 3 days of purchase.

Valid reasons to return an item:

  1. Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival).
  2. Delivered Product is incorrect (different on website) / incomplete (missing parts).

Refund Policy:

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. Once we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days), the expected refund processing times are as follows:

Payment Method

Refund Option

Refund Time

Debit or Credit Card-------------------

Debit or Credit Card Payment Reversal

--------------------------9-10 working days


Bank Deposit / Mobile Payment Reversal

------------------------------7 working days

Cash on Delivery (COD)-----------------

Bank Deposit

---------------------------4-5 working days


Refund Voucher

---------------------------1-2 working days